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Sales Consultant

Ref: Ste/930
Job Type: Permanent
Industry: Sales
Location: Tayside

Sales Consultant

The Stewart Milne Group is one of the UK’s leading home builders, concentrating on building quality residential homes and commercial builds for a range of customers including government bodies, private and public companies, local councils and private clients. We have a reputation for high quality and innovation with a market leading position based on our expertise, innovation, quality and our commitment to providing the best service to our customers. 

Our Homes Division’s turnover target for the UK in 2018-19 is in excess of £150m across our three regions, North West England, Central Scotland and North Scotland.  We have a reputation for delivering high quality homes in sought after locations.  Through the expertise of our people, we are able to successfully deliver projects ranging from Brownfield infill developments & high density urban developments to large scale developments where we are lead developers ranging in size from 20 no units to 1500 no units.

Due to exciting new developments, we are looking for an experienced New Build Sales Consultant to join our successful and experienced Homes North Scotland sales team.

Reporting to the Sales Manager you will be a key member of a strong dynamic team, working to build up your knowledge and abilities to achieve the sales objectives and requisite performance levels set for the development. A core part of the role is to provide an exceptional standard of customer service in all cases, necessitating team working and dedication to achieve.  Understanding customers’ requirements and converting those sales, managing that relationship through to the move in day for our customer to their new home.  Key accountability is also attached to co-ordinating the management of the development to ensure excellence in presentation.

Working hours are Thursday to Monday.  

Accountabilities

  • Ensure delivery of excellent customer centric experience, by maintaining and developing relationships with customers and the division’s site management and sales teams.
  • To maximise the potential to attract sales and enhance our customers’ experience, you will be required to ensure the marketing suite and overall site presentation aligns with our corporate brand guidelines, and that all sales and site information is accurate and reflects our culture of quality and health & safety.
  • Maintain & develop relationships with external networks to facilitate the gathering of competitor and market research, as well as customer information.  Analyse information and report to the Area Sales Manager to maximise potential sales.
  • Work closely with the Sales Consultant to achieve targets set to meet the business objectives.
  • Understand and adhere to the guidelines as set down within the Property Misdescriptions Act (1991) and Consumer Code for House Builders.

Essential Technical Expertise

  • Proven work experience within the house building industry is essential.
  • Exhibit confidence in dealing with customers, ability to build rapport and understand customer needs.
  • Demonstrate ability to operate successfully in a sales environment where clear targets are set and performance measured against agreed key performance indicators.
  • Demonstrate an understanding and desire to display customer service, including communication and personal presentation skills.
  • Demonstrate an understanding of the need to adapt your style to accommodate customers needs and develop this skill effectively.
  • Able to use Outlook email, MS Word/Excel and CRM database.
  • Show motivation for continual development of you own abilities while following business processes.
  • Full driving licence and car required for role.

Salary and Benefits

Stewart Milne Group is proud to develop our employees, offering career development and promotion opportunities across the Group.

  • Competitive Salary
  • Commission Scheme
  • Generous Holiday Entitlement
  • Life Assurance
  • Pension Scheme
  • Staff House Discount
  • Flexible Benefits Package

If this sounds like the right step for your career, please apply via link or email careers@stewartmilne.com