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Regional Engagement Manager - North West England

Reference:
RCGP357
Job Type:
Contract
Industry:
Charities
Location:
All UK

Full time, 35 hours per week

Fixed Term Contract - 12 months

Grade DN, Salary £36,516 per annum

Location, Warrington

Closing Date: 5.00pm on 28 May 2019

Interview Date: 12 June 2019 in Warrington

The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 53,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medical profession. It provides some 1 million consultations for patients in the UK every working day and deals with 86% of the health problems experienced by the UK population.

We are seeking an enthusiastic and forward-looking manager interested in the work of developing local engagement and operational management of business and priorities for the local Faculties in the North West region.

Developing and strengthening local and regional innovation and delivery opportunities will be key elements of this role. The successful applicant will have business acuity alongside strong people-management skills and motivation. You will also have the drive to deliver both the day to day work of the Faculties and contribute proactively, strategically and collaboratively as part of the Regional Engagement Manager team; developing the future direction of Faculties in your area, in response to organisational plans and priorities.

A flexible approach to working hours is necessary as there are evening meetings in various locations within the North West area, as well as attending meetings at the head office in London, and the possibility of occasional overnight stays elsewhere across RCGP locations in England.

You should be a robust and innovative manager, with a strong track record of experience in complex staff and HR management, projects, events and engagement, as well as financial management. As well as being a self-starter and an excellent communicator, you should have the ability to work with, and motivate staff and volunteers from a distance.  Experience of previous working within a membership-based organisation is desirable as is an understanding of primary care and the current health landscape.

A full driving licence and access to a car is essential in order to attend meetings within the region and nationally, some of which will be held in the evening. A flexi-time scheme is in operation.

The successful candidate will share our corporate values.  In return, the College offers excellent terms and conditions.

To apply please upload your CV and cover letter via the RCGP Vacancies page, https://www.rcgp.org.uk/work-at-rcgp/rcgp-vacancies.aspx

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

~ Great doctors great care ~

KEY RESULT AREAS

  • Effectively promote engagement between Faculties and other parts of the College in a proactive and dynamic manner.
  • Raise the profile of the Faculties with local stakeholders, decision makers and opinion formers.  
  • Ensure that all statutory requirements are met, with particular reference to statutory financial returns and risk management arrangements.
  • Proactively manage performance and behaviours of all staff, in order to ensure that the best possible service is delivered for members. 
  • Identify and develop regional administration staff duties and Faculty Boards to deliver administrative services across Faculty boundaries.
  • Promote collaborative working across the Faculty nation/region in order to ensure a joined-up approach to the delivery of college services to members
  • Work proactively with Faculty Officers and Faculty Boards to understand local needs, and utilise all appropriate income-generation opportunities.
  • Actively promote collaborative working to appropriate groups and committees, in order to take forward new ideas and develop cross-College working.
  • Promote RCGP to members and potential members and to local health organisations in order to raise RCGP’s profile and access to influencing opportunity.
  • Ensure that all written work is produced to a high-standard, with an attention to accuracy.
  • Ensure the finances of all relevant Faculties and regions are carefully managed; maximising income potential and ensuring expenditure is in accordance with College guidelines.
  • Ensure that staff embrace the digital and change programmes and that Faculties maximise on the resources available.
  • Ensure that all Faculties under their remit produce and deliver plans for managing their activities within the context of the College’s strategic plan and the Faculties operational plan and within the resources available to them.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Experience

  • Experience of financial processes and budgeting, using such systems as Great Planes
  • Experience of working at management level
  • Experience of managing income generating projects
  • Experience of staff management
  • Experience of developing new initiatives (including administrative systems)
  • Experience of working in a health-related environment

Knowledge

  • Understanding of general practice, primary care and the wider NHS
  • Understanding of issues pertinent to membership organisations

Skills

  • Excellent management skills
  • Ability to manage staff performance and behaviours
  • Excellent communication and presentational skills
  • Ability to work with and motivate a team, from a distance
  • Ability to lead, manage and organise change
  • Good team player
  • Ability to delegate and achieve results through others
  • Ability to manage a range of projects simultaneously and to contribute to and manage Faculty business plans
  • Excellent relationship management skills
  • Negotiating and influencing skills, particularly in working with “unpaid” members/officers, other health service professionals and other external organisations
  • Ability to manage conflicting priorities
  • Able to meet tight deadlines
  • Good working knowledge of Microsoft Office Suite
  • Flexibility in working arrangements (including evenings and overnight stays)

Job Documentation